At Kent Prestige Cars, we keep things simple but highly professional.
Our Terms & Conditions are as follows: (as of 03/11/2018)
All Major Credit/Debit Cards Accepted
- All deposits are non-refundable and there will be a waiting time charge applied on pickups after the scheduled time appointed (this excludes Airport Transfers)
- Waiting Time may apply on Journeys on Departure to your Destination this also includes Airport Transfers.
- All cancellations received less than 48 hours prior to the job are non-refundable, We reserve the right to charge you the full amount.
- Due to the careful planning of each booking to enable your allocated Chauffeur ample time to meet your travel pick up time, we please ask you to carefully check you have given the correct details, Date, Time, Address and Flight number if applicable. Any incorrect details resulting in the driver being dispatched the booking will be charged in full.
- For larger bookings/parties (including bookings over multiple days) we require a small booking deposit (currently 25%) that will be charged automatically from the card we hold for you on file.
- By booking with us you authorise us to charge your credit card accordingly, online or via chip & pin.
- Soilage / Damage charges are applicable and will be debited from your payment method. Damage to Vehicle caused by the Client will be charged at Dealer replacement cost.
- Audi A8L vehicles may not always be available but we promise you will always be Chauffeured in a Luxury Vehicle. If you would like to find out more about this, please give us a call.
- When making a booking online for the same day please allow at least 3 hours notice to allow our team to dispatch a Chauffeured Driver to you, the booking office is not staffed between 00.00-06.00 so please call after 0600 on 01732 758814 or 07799333222 and we will be only to happy to assist.
- If you book one of our newest vehicles, Audi A8L (2018/2019) with Fridge and this vehicle is not available for your booking we will always refund the difference but you will still be able to travel in luxury in one of our alternative vehicles.
- When making 10 bookings online you will receive 50% off your next Airport Transfer within a 12 month period (1st January to 31st December)
- Payments are due 7 days from your invoice date. Interest may be charged on late payments at 8% per annum. Interest may also be charged upon late payments where there is no invoice requested.
- In Extreme Poor Weather Conditions, there will be an additional cost of 50% added to the stated journey.